Application Assignment Example | Topics and Well Written Essays - 250 words

Application - Assignment Example The purpose of this training was to make the employees aware of the attributes of the product that had been introduced and how this coffee was different than the other items offered. Once the training was conducted, employees’ performance was evaluated and the findings were reported to the head office in a report format with graphical representations encompassing qualitative and quantitative findings. The primary purpose of communicating these findings was to ensure that management is aware of the current skills level of the employees working at that particular store. For store-based, performance evaluation at the year-end and justification of the training costs, reporting these findings was essential. The findings were sent to the head office addressing Human Resource Manager. Data was also sent in the form of tables i.e. excel sheets, so that this data can be used later for further quantitative evaluations at the year end. Timing of the communication and evaluation of the training is of fundamental importance at Starbucks. Since the training was conducted before the launch of new coffee, it was important to demonstrate that the employees are well-versed with the attributes of the product being offered. Secondly, the training was conducted near year-end which is also the time of performance appraisals. Therefore, for budget and expenditure analysis along with store performance a ppraisal, it was important t communicate the data at that particular time i.e. June, 2012. Also, there is a strict deadline that store managers have to follow for communicating these evaluation findings which is usually two weeks after conducting the trainings (Russ-Eft & Preskill, 2009). The report formed is usually a comparison between pre-training tests and post-training tests along with random interviews conducted by store managers for performance evaluation. This comparison helps in analyzing